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Showing posts from 2017

Our Attitude Determines our Altitude

A few weeks ago, a customer and local photographer contacted me and asked if there was any way she could get on top of one of our water tanks to take some aerial photographs of the Greek Orthodox Church. My immediate thought was to react with an emphatic, NO! That’s too dangerous! It takes specials skills, equipment, certifications, and permits!  B esides, I have been here ten years and I have never even been on top of that tank. However in my next thought, I realized I was falling into the same pattern as so many individuals who work in the public sector: a bias for saying NO . You see, our roles are subject to greater public scrutiny because we are seen as a government agency responsible for taxpayer money. Because of this, we perceive our jobs as living in a fishbowl where the public is constantly watching and waiting for us to do something wrong. Screw-ups in government often become front-page news. Consequently, we become averse to making even minor decis...

Aren't You Tired...

... of reading negative news, fake news, and the latest salacious sex scandal involving some notable person? I certainly am. I initially started this blog back in 2015 as an assignment for graduate school. I recently decided to return to posting about my experiences with public sector management because the public needs to know there are more positive things happening in our communities than the media is reporting. Previous posts in this blog have highlighted public and private sector leaders and lessons we can learn from them. These personal stories were the most popular among readers. Individuals can identify with them and imagine what they would do if faced with similar circumstances. Future blog posts will highlight more of these individuals who have accomplished great things in their organizations and in their communities. Among these outstanding individuals, we'll feature: A  general manager who transformed a struggling water utility facing community distrust afte...